Image: Accommodation ABCEmergencies

You can contact our emergency services outside office hours, on weekends, public holidays or closing time of the Studentenwerk.

1. Damage to the object of rent

  • in Magdeburg:
    • tel.: 0391 – 73836, mobile: 0151 – 150 674 11 or 0151 150 674 33
  • in Wernigerode: mobile: 0152 – 092 741 74

The on-call service can be used if no repair of substantial damage to property and facilities is possible or there is a threat to life or health.

2. Key service

Please use the following phone numbers when the door has fallen and you are are not directly in possession of the key:

  • in Magdeburg:
    • Magdeburger Wach- und Schließgesellschaft, tel.: 0391 – 73836, mobile: 0151 – 150 674 11 or 0151 150 674 33
  • in Wernigerode: SSH Sicherheits-Service, tel.: 03941 – 61517

If the lock will not work with your key, please use the following contact:

  • in Magdeburg:
    • Magdeburger Wach- und Schließgesellschaft, tel.: 0391 – 73836, mobile: 0151 – 150 674 11 or 0151 150 674 33
  • in Wernigerode: Kraut Sicherheitstechnik, tel.: 03943 – 409999-0

We ask for your understanding that additional costs incurred as a result of improper use are to be paid by the party at fault. If you authorize another company with opening your door , you have to pay for the costs yourself.

 

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