Chat counseling

General advice

Due to the current situation, there are no personal consultation and service hours. Basic advisory services are offered via chat. The teams at the Infopoints are available via live chat at the following times, supported by selected employees from the specialist departments:

During the lecture period:
Monday:11:00 am – 2:00 pm
Tuesday:11:00 am – 2:00 pm
Wednesday:11:00 am – 2:00 pm
Thursday:11:00 am – 2:00 pm
Friday:11:00 am – 2:00 pm

PsychoSocial Student Counseling (PSB)

The PsychoSocial Student Counseling Team of the Magdeburg Student Union offers all students and employees of the universities in the area of responsibility of the Student Union free, non-binding and strictly confidential advice:

During the lecture period:
Monday:2:00 p.m. – 3:00 p.m.
Tuesday:4:00 p.m. – 5:00 p.m.
Wednesday:3:00 p.m. – 4:00 p.m.
Thursday:1:00 p.m. – 2:00 p.m.
Friday:11:00 a.m. – 12:00 a.m.

Messages will be forwarded by email outside of the consultation hours. Please note that the processing time here can take 1 to 2 working days. By the way: You can apply for both a dormitory place and BAföG online on our website without having to send us a message beforehand!
Questions about particularly sensitive personal data – such as specific contractual relationships and funding cases – may not be answered via chat for reasons of data protection law. In such cases, we will be happy to give you the specific contact person and telephone numbers.

Just click on the chat icon in the bottom right corner.