Social counselling

Graphic Signpost Problem and Solution

Do you need orientation in the study jungle? Or are you looking for support to survive outside the lecture hall? Come to us – we will bring light into the darkness and find answers and solutions together. For special topics, such as legal issues or psychological stress, we will also refer you to the relevant specialist offices/contact persons. Our counselling services are free of charge and open to all students, prospective students and their families.

The main topics of counselling are:

  • Financial aid and state social benefits
  • Financial emergencies (e.g. hardship fund loans or free table tokens)
  • Student Jobs – What do I have to consider?
  • Study and pregnancy/parenthood
  • Concerns of disabled and chronically ill students
  • Problems of foreign students
  • Broadcasting fees, semester fees/semester ticket, health insurance

Counselling is available in person during office hours and also via video, chat or telephone. Simply make an appointment!

Consulting and clearing house Magdeburg


Campus of Otto-von-Guericke University
Room 2 at BeratungsCenter at Dorm 7, Johann-Gottlob-Nathusius-Ring 5 , 39106 Magdeburg)
Phone: 0391/6757582, WhatsApp: 0163/2220663

Contact:Jennifer Beder
Visiting Hours:

Wed. 2:00 p.m. – 4:00 p.m.

Thurs. 10:00 a.m. – 12:00 a.m. – additionally digital via Zoom,
no appointment required; further appointments as well as by prior agreement


Wernigerode Counselling Centre

Contact:Campus Wernigerode
Friedrichstraße 57-59, Dorm 3, Side Entrance, Room 117, 38855 Wernigerode
Phone: 03943/659710
Contact:Steffi Bischof
Visiting Hours:

Mon: 1:00 p.m – 3:00 p.m., Tue.: 1:00 p.m. – 5:00 p.m., Wed.: 10:00 a.m. – 12:00 a.m.,
Thu.: 10:00 a.m. – 12:00 a.m., Fri. 9:00 a.m. – 11:00 a.m.
as well as by prior agreement

You can also use the letterbox at Dorm 3 in Wernigerode to submit the documents for the Studentenwerk Magdeburg. The documents are then forwarded to the administration in Magdeburg immediately.

Mobile social counselling

Contact:Campus Herrenkrug, Campus Med. Faculty, Campus Stendal, Campus Halberstadt
Phone: 0391/6757582, WhatsApp: 0163/2220663
Contact:Jennifer Beder



Office hours Campus Herrenkrug:

Thurs., 25.04., 30.05., 27.06. | 13:00 – 15:00 Uhr | Office of the Kulturkombinat Frösi e.V.


Office hours Medical Facility:

Thurs., 11.04., 16.05., 13.06. | 11:00 a.m. – 2:00 p.m. | Office of the FaRa, G2

ATTENTION! Office hours only take place if you register in advance by e-mail, telephone or Whatsapp! Registration is possible until 11:00 a.m. on the consultation day. Thanks for your understanding.


Office hours Campus Stendal:

Tues., 23.04., 28.05., 25.06. | 11:00 a.m. – 2:00 p.m.

“open talk” from 11:00 a.m. – 12:00 a.m. Room No 2.04 at House 3 and from 12:00 – 14:00 at Campus Canteen


Office hours Campus Halberstadt:

Tues., 09.04., 14.05., 11.06. | 11:00 a.m. – 2:00 p.m.

“open talk” from 11:00 a.m. -12:00 a.m. room D006 and from 12:00 a.m. – 2:00 p.m. at Campus Canteen


Social Counselling is also possible via Video or Telephone by prior agreement.